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Author Topic: Problem with decrypt on Iphone  (Read 5177 times)
bobo171717
Newbie
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Posts: 3


« on: April 03, 2012, 03:50:30 am »

I have a problem with decrypting messages on your iPhone with a free version of PGP desktop, but when I bought the license on the same computer, I can normally decrypt a message.

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Ernesto
Administrator
Jr. Member
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Posts: 83



« Reply #1 on: April 03, 2012, 03:40:04 pm »

Please make sure you import your public and private keys into SecuMail.

In the Keys section, under the key name, you should have both "Private/Public Keys" as the description. If you only have Private or Public, you need to export the missing key from your Desktop app and import it into Secumail.

Please let me know if this solves your problem.

Regards,
Ernesto.
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bobo171717
Newbie
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Posts: 3


« Reply #2 on: April 04, 2012, 04:43:56 am »

I have both keys imported in Secumail.
I'm not sure, but I think that this problem started with the last update of Secumail.

when I receive this mail:
"-----BEGIN PGP MESSAGE-----
Version: PGP Desktop 9.9.0 (Build 397) - not licensed for commercial use:"
i could not decrypted it

but when i received this:
"-----BEGIN PGP MESSAGE-----
Version: PGP Desktop 9.9.0 (Build 397)"
is everythink OK

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Ernesto
Administrator
Jr. Member
*****
Posts: 83



« Reply #3 on: April 04, 2012, 11:28:23 am »

What error message do you receive from SecuMail?

If you still have an unlicensed version, I would ask you to contact us through our support email: support@on-core.com

We then can exchange public keys and you can send me an encrypted message from that PGP version so we can figure out what's going on.

Thanks,
Ernesto.
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bobo171717
Newbie
*
Posts: 3


« Reply #4 on: April 05, 2012, 04:19:14 am »

I received error " No data to decrypt found".
Soon I licensed PGP, i can decrypt all mails.

I will send my public key to your mail, and we can try to resolve this.

thank you 
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