On-Core Software
May 26, 2013, 02:16:31 am *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: If you are using OSX 10.8 - Mountain Lion, and hate the way it can only snooze alerts for 15 minutes, then check out our new app SnoozeMaster!
 
   Home   Help Search Login Register  
On-Core Software > Time Master > Time Master Problems and Support > TM 5.2 unable to import template
Pages: [1]
« previous next »
  Print  
Author Topic: TM 5.2 unable to import template  (Read 616 times)
dagold
Newbie
*
Posts: 2
« on: April 24, 2012, 02:52:00 pm »
I have attached to an email the supplied template to import Clients, but in Mail "Open with" menu, TM is not listed as an App to import attachment.
How can I import data??
Using iPad 2 - IOS 5.0.1

tks
Logged
Adam
Administrator
Hero Member
*****
Posts: 572
« Reply #1 on: April 24, 2012, 02:58:05 pm »
Make sure that the template extension still ends in ".txt".  If they got stripped from the file before or while sending the email, the iPhone will not know what to do with the file.
Logged
dagold
Newbie
*
Posts: 2
« Reply #2 on: April 24, 2012, 03:14:22 pm »
The name is: Clients_Template.txt
In Mail several Apps are listed to open the file but not TM.
Logged
Adam
Administrator
Hero Member
*****
Posts: 572
« Reply #3 on: April 24, 2012, 04:17:44 pm »
If you want, email it to "support at on-core dot com" (you'll need to type the proper email addr) and we can try to import it here and see what happens?
Logged
Pages: [1]
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.18 | SMF © 2013, Simple Machines Valid XHTML 1.0! Valid CSS!