On-Core Software

Time Master - Apple iOS => Time Master Problems and Support => Topic started by: ERISA Dude on April 06, 2017, 07:03:23 am



Title: Email report problem
Post by: ERISA Dude on April 06, 2017, 07:03:23 am
After generating reports, I no longer have an email option. My options are "print" or "save to Dropbox," but I want to email the reports.


Title: Re: Email report problem
Post by: Oxlei on April 07, 2017, 01:26:10 am
After generating reports, I no longer have an email. My options are "print" or "save to Dropbox," but I want to email the reports.

Same here ERISA Dude.


Title: Re: Email report problem
Post by: Adam on April 07, 2017, 10:30:04 pm
You need to make sure the built-in "Mail" app is configured and can send email.  If you do not have an account setup on your device, that option will not show.


Title: Re: Email report problem
Post by: ERISA Dude on April 08, 2017, 08:16:09 pm
Where do we do that? I don't see it in the report settings or any other settings menu. I also couldn't find info on that in the manual.


Title: Re: Email report problem
Post by: ERISA Dude on April 11, 2017, 04:15:00 am
Adam, please tell us how to implement your solution. I scrutinized the manual and it does not tell me how to re-inserted my email. In case it matters, I have not purchased the invoicing or any other module. I use the basic app.

Thank you.


Title: Re: Email report problem
Post by: Adam on April 11, 2017, 09:38:13 am
The "Mail" app is "built-in" to iOS.  You need to go into Apple's "Settings" app and make sure that you have at least one email account and that it is able to send email.  After you set it up, launch the Mail app and make sure you can send an email.


Title: Re: Email report problem
Post by: ERISA Dude on April 11, 2017, 02:06:30 pm
Got it. Thanks. I stopped using the native email app in favor of the outlook email app and didn't realize it'd have this effect. Thanks


Title: Re: Email report problem
Post by: AnthonyLopez on July 24, 2019, 05:57:06 am
The "Mail" app is "built-in" to iOS.  You need to go into Apple's "Settings" app and make sure that you have at least one email account and that it is able to send email.  After you set it up, launch the Mail app Agoc Travel (https://www.agoctravel.com)and make sure you can send an email.

I can see the settings but I am not able to send the email. It is very urgent to send it. Can you please help me in this. I am looking for your reply.


Title: Re: Email report problem
Post by: Adam on July 31, 2019, 09:19:05 am
You need to have at least 1 email account setup in Apple's "Mail" app.  Run the Settings app.  Go to Accounts & Passwords and setup an email account.  Then you will be able to email.