On-Core Software

Time Master - Android => Time Master Problems and Support => Topic started by: Dvigliotti on April 23, 2019, 03:49:19 pm



Title: Invoice module Not Showing
Post by: Dvigliotti on April 23, 2019, 03:49:19 pm
Strangely the invoicing module is no longer showing in my App menu. I have gone to Modules (which shows 0 purchased) and tapped on Buy and it returns the message stating I already own it. The main menu is only showing Time Entries, Expenses, Reports, Modules, Setup.

I have tried restarting the phone.

version 6.2.6
Pixel 3 XL
Android v9
last security patch 4/5/19

4/9/19 is the date of the last invoice I generated from the app.


Title: Re: Invoice module Not Showing
Post by: Dvigliotti on April 23, 2019, 03:53:09 pm
I uninstalled the app and re-added. This has returned the invoicing module but also lost data back to 4/17/19. Luckily I did a backup before uninstalling.

I'm concerned about the possibility of losing data in the app now. Please suggest help.


Title: Re: Invoice module Not Showing
Post by: Adam on May 03, 2019, 01:56:51 pm
If I remember correctly, it should have restore it if you are signed into your Google Play account.

Deleting an app will always delete all data.  You did the right thing by doing a Backup to Dropbox before deleting it.  Frequent backups to DB are highly recommended in case you break or loose your phone.